Sales Support/ Customer Service in Wilmington/Woburn at CoWorx Staffing Services

Date Posted: 11/12/2019

Job Snapshot

Job Description


Are you an organized, high energy individual with good communication skills?  Like the idea of always being in the thick of things?  If so, we have a solid career opportunity for you to put your highly effective habits and skills to work in a fast-paced industry.  In this dynamic role, you will play an important role in helping to drive the sales process.


Job Description


This unique opportunity combines customer service/inside sales, sales support and administrative functions including:


• Tactical Responsibilities - Sales Support


•        Provide price and delivery information as required.


•        Complete quotes using the Quote Accelerator Tool.


•        Run Expired Ship and Debit reports to renew supplier contracts.


•        Process sample requests.


•        Provide Technical Data to sales as requested.


•        Provide literature to sales as requested.


•        Assist in expediting when routine results are not satisfactory and elevating the request is needed.


• Tactical Responsibilities - Inventory


•        Review and help resolve branch inventory issues.


•        Review and help resolve branch receiving problems or discrepancies.


•        Assist with quality issues as necessary.


• Product Management Support


•        Backup Product Manager with full product line support.


•        Attend supplier-training sessions as required.


•        Crosstrain with other Product Managers / Product Manager Assistants on their suppliers.


•        Quote Accelerator - Assist Product Manager with standard pricing input.


•        Update Sales and Marketing Data


Job Requirements


Qualifications


•        Strong communication skills


•        Computer savvy, able to learn multiple software systems and lookup information on the web


•        Ability to answer incoming calls and make outbound calls to existing customers and prospects


•        Ability to work with numbers, perform basic math and provide sales quote information


•        College degree a plus!



Apply today or call/text CoWorx for more information:


978-774-9190