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Account Representative in Kennesaw at CoWorx Staffing Services

Date Posted: 11/27/2018

Job Snapshot

Job Description

Maintain daily / weekly contact with customers in regards to forecasts, orders, supply, and delivery estimates. Provide pro-active and detailed follow through on customer communications. Focus on 'Raving Fans' by Ken Blanchard philosophy to improving customer service.

Communicate regularly with Operations, Planning and Sales departments regarding supply constraints, demand allocations and any other requirements. Monitor the demand, orders, and production of Outboard Engines to refine the promised availability dates. Work closely with individuals throughout the organization to support field personnel. Proactively identify and communicate opportunities to improve inventory levels by identifying spikes and low points in demand early on. Provide information to management by collecting, analyzing, and summarizing data and trends with recommendations for improvement. Help create appropriate productions plans based on current orders, market information and forecasts. Manage information flow by working with ISD to develop standardized reporting. Work continuously with other divisions (i.e., Logistics, Accounting, ISD, Sales) to recommend process enhancements.

Job Requirements

BA / BS degree required.

3-5 years Customer service role preferred

Strong experience in Operations and Supply Chain

Must have excellent organizational, oral and written communication skills.

Proficient with Microsoft Office applications (i.e., Word, Excel, Power Point & Outlook)

and statistical software.

Must be a self-motivated team player.