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Collections Specialist in Norwalk, CT at CoWorx Staffing Services

Date Posted: 11/6/2018

Job Snapshot

Job Description


Calling on all Collection Agents in the Fairfield county area!  

CoWorx Staffing has an opportunity in the Norwalk area for a Collections Specialist.  This is a wonderful opportunity for someone with a Customer Service/Collections background!

The position is a F/T, temp to perm opportunity, Monday - Friday from 8:30 -5pm with a VERY competitive hourly rate.  

This position is responsible servicing and collection of delinquent accounts through telephone and written correspondence while insuring that all required collection activities are completed correctly and timely while protecting the interests of the client. 

Essential Duties and Responsibilities: 
• Collection calls on all HCA accounts - Telephone delinquent debtors at established frequencies to resolve objections and secure payment using the Hitachi approved payment methods available. 
• Take effective steps to increase business revenues through proper collection activities on all past due open items, including rentals and sundry receivables. 
• Accountable for the follow-up of all assigned accounts as needed to ensure completion of all required actions.

• Employ skip tracing methods to locate non-contactable debtors when necessary. 

• Meet required productivity metrics, i.e. call volume levels, contacts made, payment promises secured, etc. 

• Meet required productivity metrics, i.e. call volume levels, contacts made, payment promises secured, etc. 

Job Requirements


•       Bachelors Degree or equivalent experience required 

•       3-4 years related experience in Collections 

•       Commercial collections and leasing industry experience a plus.

•       Must have excellent customer service skills, self-motivational skills, self-confidence and a positive attitude. 

•       Time management: The ability to organize and manage multiple priorities.

•       Excellent interpersonal and verbal and written communication skills.

•       Attention to detail. 

•       Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, discounts and percentages. 

•       Commitment to company values and policies.

•       Must be PC/Windows literate; knowledge of Microsoft Office, Word, Excel, PowerPoint and Internet; able to learn new and customized programs. 

•       Possess effective problem solving skills to ensure timely problem recognition and resolution

As a CoWorx employee, you will be eligible for the following:

  • Medical
  • Dental
  • Vision
  • Disability
  • Accident

Employee referral Bonus up to $125.00! Click now to apply!