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Computer Technician in Indianapolis, Plainfield at CoWorx Staffing Services

Date Posted: 9/5/2018

Job Snapshot

Job Description

Good Morning! Our team at Coworx Staffing is currently hiring for an Triage Technician position in the Plainfield area. Below are the details for the position, please let us know if your interested. Our office phone number is 317-455-1512 for more details!
A qualified candidate for this position must by knowledgeable in computer hardware and has experience troubleshooting computer software.
Salary: $13.75/hour
Duties and Reposibilities


  • Ability to analyze incidents

  • Resolving problems by performing issue replication of returned material, up to and including root cause analysis.

  • Providing exceptional technical support within SMART’s service level and quality guidelines. 

  • Excellent analytical and troubleshooting capability; ability to maintain an extensive knowledge of technical troubleshooting for SMART and InFocus products (on conclusion of applicable training)..

  • Ability to troubleshoot technical problems / problem solve in the absence of documented procedures.

  • Ability to provide reporting accuracy; communicating comprehensive technical information for data reporting.

  • Excellent communication and ability to communicate in both technical and non-technical terms.

  • Knowledge of Windows and Excel applications.

  • Ability to lift up to 50 lbs

  • Ability to work overtime and week-ends as required.

  • Must possess a drive to work in a fast paced environment

Job Requirements

Qualifications


  • High School Diploma, GED or equivalent work experience required.

  • Must be 18 years of age.

  • Minimum one year of computer technician experience required, warehouse experience preferred

  • Ability to lift, carry, push, and pull up to 50 pounds required.

  • Ability to unload freight, to move product on and off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout facility on a continual basis required.

  • Availability to train on 1st shift for 3 months, then work 2nd shift. Schedule of at least 40 hours per week, including overtime when required. 

  • Excellent organizational, communication, leadership, presentation and interpersonal skills required.

  • Strong decision-making and problem resolution skills required.

  • Ability to name the part and function inside a computer chaise.