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Bilingual Customer Service Call Center!! Upto $12-13.20/hr!* in Bethlehem, PA at CoWorx Staffing Services

Date Posted: 12/5/2018

Job Snapshot

Job Description

Customer Service Representative (Call Center CSR)

Job Description

The CoWorx philosophy—Together We’re Better—embodies our commitment to working hand-in-hand with our clients and our employees. We are currently seeking several highly driven candidates for a Customer Service Representative opportunity with a leading technology company. This is a long term assignment for a motivated and quick learner who can combine both people skills and technical abilities to serve customer accounts. Our client is committed to internal career advancement. This is an exciting prospect for both entry level and experienced candidates to join a dynamic team and have access to ongoing training, support, and career growth opportunities.

Customer Service Representative – Call Center – CSR – Sales – Entry Level – Telecommunications – Data Entry

CoWorx Staffing is looking for agents to assist with Customer Service in our Inbound Call Center both in English and Spanish.

Weekly Pay!

Get paid up to $12-13.20/hour!*

Weekend Differentials!

Great Benefits!


We are on the Bus Route!




We are located in Bethlehem, Pennsylvania. Minimum of six months of any customer service experience. High School Diploma or GED is required.

If you are interested and available for work, please call our office at 484-821-4221.

*Bilingual Rate depending on shift worked. Regular rate starts at $11/hour.

Posiciones Bilingue Disponibles Para Centro De Llamadas!!


CoWorx Staffing está buscando agentes para ayudar con el Servicio al Cliente en nuestro Centro de llamadas tanto en Inglés como en Español.

Pago semanal!

Salario hasta $12-13.20/hora!*

Diferenciales de fin de semana!



Estamos en la ruta del autobús!



Estamos en Bethlehem, Pennsylvania. Mínimo de seis meses de experiencia en servicio al cliente. Se requiere Diploma de Secundaria o GED.

Si está interesado y disponible para trabajar, llámenos a nuestra oficina al 484-821-4221.

*Salario bilingüe dependiendo del turno trabajado. Salario regular $11/hora.

  Other benefits of the Customer Service Representative role include:

  • Solid training prior to joining the live team        
  • Health Insurance available within 30 days of starting
  • Work in a state-of-the-art technology center
  • Enjoy a fun, clean, and social environment
  • Free Parking
  • Nearby public transportation stop
  • Full cafeteria serving hot and cold food
  • 5 paid holidays
  • Paid time off   

Customer Service Representative – Call Center – CSR – Sales – Entry Level – Telecommunications – Data Entry

Job Responsibilities

As a Customer Service Representative, you will help existing customers understand their current services and solve any issues they have. You will offer them choices on new services during each inbound call. You will be responsible for meeting metrics, adherence, and QA standards.
Other responsibilities of the CSR role include:

  • Answering customer calls and online chats
  • Performing basic data entry and account maintenance
  • Delivering exceptional customer service to build customer satisfaction & loyalty
  • Providing effective and timely resolution for a range of customer inquiries
  • Utilizing all resources and tools to troubleshoot and diagnose customer issues

Customer Service Representative – CSR – Sales – Entry Level – Telecommunications – Data Entry

Job Requirements

Job Requirements
As a Customer Service Representative, you must be positive, energetic, and driven to be successful in a challenging and rewarding environment. You must be flexible and able to adjust to the quick and demanding changes of the business. You must be an excellent communicator with great phone etiquette and problem solving skills. You must be able to work well in a collaborative and team-oriented environment.

Other requirements of the CSR role include:

  • High school diploma or equivalent certification
  • Previous customer service, sales, retail, or related experience, preferred
  • Previous Call Center experience, a plus
  • Basic computer skills
  • Typing and data entry skills
  • Bilingual language skills, a plus
  • Must be professional, polite, and friendly
  • Flexible availability

Customer Service Representative – Call Center – CSR – Sales – Entry Level – Telecommunications – Data Entry

We live by our motto: Together we’re better!


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