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Customer Service Inbound Call Center in Bethlehem, PA at CoWorx Staffing Services

Date Posted: 3/12/2019

Job Snapshot

Job Description

CoWorx Staffing Winter Hiring Event!


Want extra cold hard cash?

We are hiring over 100 Customer Service agents in a call center environment starting at $12.50 an hour.

Great benefits! On the bus route! Bilingual is a plus!

If you are interested, please stop in or contact us at the number below to schedule an interview today.


1555 Spillman Dr. Bethlehem PA 18015


**Customer Service style experience for at least 6 months required. Must be at least 18 years of age and have either a High School Diploma or GED.

Customer Service Agents Needed!

Pay Rate $12.50/hour*

We are on the Bus Route!

Great Benefits!

 Also, looking for Bilingual Agents!**

 Stop by our office to apply in person or call 484-821-4221.

1555 Spillman Drive

Bethlehem, PA 18015


Must be at least 18 years of age and have at least a High School Diploma or GED.

At least 6 months of any customer service type experience.


*Based on qualifications/experience.

**Bilingual rate differs based on shift worked.

Benefits of being a CoWorx employee:

  • Health benefits available within 30 days of starting

  • Ongoing comprehensive training program

  • FIVE paid holidays

  • Vacation bonuses

  • Public transportation access

  • Free parking

  • PAID training
  • Raffles, prizes, giveaways!!

Our client offers great pay, high bonus on sales, and training in a team-oriented environment. As one of our associates, you will enjoy fun perks such as employee appreciation weeks, holiday and summer BBQ parties, monthly giveaways, and other special programs to reward top performers throughout the year. Join a team  of persuasive personalities, offer guidance, and earn money.

The CoWorx philosophy-Together We're Better-embodies our commitment to working hand-in-hand  with our clients! We now have Customer Service Representative opportunity with a leading technology company.

We are seeking professional sales associates for an INBOUND call center! That's right, NO COLD CALLING; NO HANG UPS......The customer calls you!

Job Requirements

As an call center associate, you will assist existing clients understand their current services, and trouble shoot any concerns they may have. You will offer them choices and services during each inbound call.  Other responsibilities of the associate position include:

  • Answering client calls and online chats

  • Performing basic data entry and account maintenance

  • Delivering exceptional client service to build client satisfaction and loyalty

  • Providing effective and timely resolution for a range of client inquiries

  • Utilizing all resources and tools to troubleshoot and diagnose client issues

  • Upselling new items and add-ons to customer accounts

 Job Requirements

  • High School Diploma or GED equivalent

  • Customer service experience required

  • Excellent communication skills

  • Proficient on computers and navigating through multiple programs at once.

  • Positive attitude
  • Strong attention to detail

Related Keywords: customer service, sales, agent, call center, retail, data entry, wireless


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