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Customer Service Representative in Farmington, CT at CoWorx Staffing Services

Date Posted: 11/20/2018

Job Snapshot

Job Description

CoWorx Staffing is now interviewing for several openings in Customer Service within a leading, high-tech laser and electronic manufacturer. We are seeking professional candidates with a strong background in Customer Relations.  This is an excellent Temp-to-Hire opportunity for the right individual who is looking to expand their skills within a well-established and growing organization. 

Job Duties:

  • Responsible for answering incoming calls and emails from internal and external customers and assisting with the placement of quotes, orders, refunds and returns
  • Maintain a high level of professionalism with clients and work to establish a positive rapport with internal and external customers
  • Identify and assess customers’ needs to achieve high customer satisfaction
  • Utilize SAP and Microsoft Office to process internal and external customer requests
  • Meet goals towards call volume and order entry
  • Handle miscellaneous administrative duties as they become necessary

Job Requirements


  • Minimum of 2 years prior experience in Customer Service within professional business environment
  • High School Diploma or Equivalent required, Associate degree preferred
  • Proficiency in Microsoft Office, specifically Word and Excel
  • Candidates with SAP experience a plus
  • Strong time-management and organizational skills
  • Excellent verbal and written communication
  • Desire to work in a corporate environment

As a CoWorx employee you are eligible for the following benefits:

  • Medical, Dental and Vision Benefits
  • Patient Care Program
  • Paid Holiday Program   
  • 401(k)
  • Credit Union
  • Real Estate Assistance Program
  • Payroll Options: Direct Deposit or Payroll Debit Card
  • Employee Referral Bonus...Earn up to $250 for your referrals!

To hear more about this exciting opportunity, click Apply Now to forward your resume!

You can also send us your resume directly:

CoWorx Staffing Services

Visit our website at:

CoWorx is an Equal Opportunity Employer

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